Privacy Policy

Privacy Policy

Introduction

Welcome to https://star-valley.pobb.net! We are Star Valley, a company dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This comprehensive Privacy Policy explains how we handle the personal information of our users in alignment with international privacy standards and various regional regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including our website, applications, digital services, and products offered under the Star Valley brand. However, it is essential to clarify that this Privacy Policy does not extend to third-party platforms or services accessed through links on our site. Each of these third-party entities has its own privacy policies governing their data collection and usage practices.

Processing Activities

Our policy governs your interactions with us in various scenarios:

  1. As an Authorized User: When you use our applications and services, we collect and process your personal data to facilitate your access and enhance your user experience.
  2. Website Visitors: If you visit our websites linked to this Privacy Statement, we may gather information about your browsing behavior, which helps us improve our online content and services.
  3. Communications: We communicate with users through various channels, including newsletters, emails, phone calls, and text messages (SMS), and these interactions are subject to this Privacy Policy.

Personal Data Collection

We collect diverse types of personal data to provide and improve our services, which include:

  • Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  • Financial Information: Data related to your financial status, banking information, and investment preferences (if applicable).
  • Purchase Information: Records of products or services bought, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geographic coordinates and other information derived from your device’s location services.
  • Feedback: Your opinions, comments, and suggestions regarding our products or services.
  • Social Media Information: User data shared when you interact with our social media profiles or pages.
  • Product Information: Details about the products you view, search for, or purchase on our platform.

We acquire this data through direct user input, interactions with our systems, and automated technologies like tracking cookies and web beacons. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Cookies are small text files that our website stores on your device to enhance your browsing experience:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as user sessions and account security.
  • Preference Cookies: They remember your preferences, like language settings or display options.
  • Analytics Cookies: Used to collect aggregated data about website usage, helping us understand how users interact with our platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal obligations and business requirements. Once the purpose is achieved or required retention periods expire, we securely delete or anonymize the data to protect your privacy.

Security Measures

Star Valley employs robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access, rectify, or erase your data.
  • Restrict the processing of your data.
  • Request a portable copy of your data for use with alternative services.
  • Object to or complain about our data processing practices.
  • Withdraw consent at any time (where consent is required).

To exercise these rights or have data-related queries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For questions related to privacy, data requests, or unsubscribe requests, please reach out to us:

  • Email: [email protected]
  • Mail: Star Valley Privacy Team, [Street Address], [City, State, Zip Code]